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outlook 2000

By kurtasha ·
a new email notification on bottom of screen on users pc but no messages arrived any clues guys??

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by kurtasha In reply to outlook 2000

Point value changed by question poster.

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by TABComputers2002 In reply to outlook 2000

If the user has a rule set up that says to permanently delete an email, Outlook will show there is new mail. If you open any email, this notification should go away.

Tim

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by C O R In reply to outlook 2000

They may have Outlook 'Filters' enabled that are preventing them from seeing the email. If you go to 'View' there should be an option for 'Current View', then select 'Customize Current View'. There should be a button for filters under there.

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by Nilt In reply to outlook 2000

If it's not rules or custom views, then you may have a corrupted PST file. Here are 2 links for running the repair utility:

Internet Mail Only mode:
http://support.microsoft.com/kb/197315/

Corporate and Workgroup Mode:
http://support.microsoft.com/kb/197316/

If that doesn't do it you might try a Detect and Repair from the Help menu in Outlook.

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by kurtasha In reply to outlook 2000

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