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Outlook 2000 Calendar Error

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by smollock 1 view

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Hello,

I work as an IT Support Specialist for the City of Ventura in Ventura, CA. I have been having an issue with a user's Outlook Calendar. Seems to be intermittent, but very annoying for him. When he receives a meeting request in Outlook, he will open the email. It looks very normal, but instead of it reading "Respond" in the yellow banner it reads "This meeting is not in the Calendar. It may have been moved or deleted.".

I have been searching the internet for a resolution for this for way longer than anticipated. I have tried numerous switches, several other supposed resolutions I have turned up, but this issue still persists. It seems that when this user accepts the request it gets listed in his calendar. the problem he is having is that he isn't sure if this is a valid request or one that the sender has deleted/rescheduled without recalling the original. I have sent him several requests also, and the error message appears in the yellow banner in all of them.

Can anyone help me resolve this issue. I don't want to spend a lifetime on this, but would like to help this user.

thanks for any help you can offer.

Saul

4 replies

by thumbsup2

Are you running an Exchange server? If so, which one and is it up to date with patches?

Also, what is the operating system on the computer involved? Have all of the OS and Outlook patches been installed?

by smollock

Yes we are running Exchange. I believe it is 2003. And yes it is up to date with the patches. the PC OS is XP Pro w/SP2 & our DC puches out all updates I think once a week. We are using Outlook 2000 SP3, and all available patches. Of course Microsoft is not supporting 2000 any more.

Let me know if you need anything else. I have replaced the frmcache.dat file already. I read that in another post I saw elsewhere, but that did not resolve the issue.

thanks!

by the scummy one

corrupt .ost file. Try this, create a new profile, select to
'prompt' for which profile to use. Set it to this persons mail
account.
Now look over the calendar, and send a few appt. (test)
requests. Is it working properly?

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