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Outlook: 2000 cuts html email from 2002

By frankro ·
One user of Outlook 2000 (on Win 98)finds her emails truncated, only when receiving html-formatted emails from Outlook 2002.

If she selects "Edit message" in the edit menu, the whole email appears in Word. If I receive the same email from the same 2002 sender, it is not truncated. I have the same Outlook 2000, but on Win2000. If she forwards her truncated email to me, it's still truncated when I get it. Doesn't matter if the outgoing message Option is for html or not.

Any ideas?

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Outlook 2000 and 2002 html format

by mmclaughlin In reply to Outlook: 2000 cuts html e ...

I have a similar situation. NT 4.0 network with Exchange 5.5 all up to date with SP's. One user with Office XP sends embedded spreadsheet to multiple users, mix of Win 98, 2K and XP with Office 2000 and XP. All but one gets message in HTML format normally, the one (Win98 and Office 2000) gets it without formatting unable to read.

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