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Outlook 2000 extremely slow opening

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8 replies

by avonne 1 view

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Thought I asked this before, but when I returned to site.. question wasn't here...

One of three laptops (at work) opens Outlook 2000 (MS exchange server) VERY slowly. The other two (configured exactly the same) have no problem. Finally asked MSCE person in to solve problem. He couldn't resolve either. Made new profiles, emptied all mail... still impossibly slow.

I'm going to try to uninstall Outlook & reinstall. But any other ideas?

TX
Sherry

8 replies

by lizzy

You probably checked this already, but just in case, check all synchronization settings for the accounts. Make sure that they are indeed set up exactly the same way with their mail files. Do they use .OST, .PAB, .WAN, .PST files? Make sure that they are using the local files and that synchronization is set for the inbox only, not all folders.

Check to see what programs are running in the background when opening Outlook on all the PC's in question (slow one versus the faster ones).

Also check your connection speeds to the server--10mbps vs. 100mbps. Perhaps there is a bottle neck on one of your hubs. Look for some free sites that can check this. If I find the one I'm thinking of, I'll add it in a comment.

HTH

by popeye_doyle

Try - Help Detect & Repair. Rename Normal.Dot,
check background progs, prob may not be specifically related to Outlook.

Rgds

by hjs

Answer 1 is good. I would delete the .ost file. Make sure that outlook is closed and delete the users .ost file. I have seen theses get corrupted before.

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