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Outlook 2000 Fault???

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9 replies

by virgoan

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2 errors my user encountered:

1)When compose an outlook mail, user includes himself (email address) in the distribution list, this error will be popping up (see below)

"The following recipient(s) could not be reached:
Robin on 18/02/04 9:23 AM
error....
Sim on 18/02/04 9:23 AM
500 error"

2) User is having problem to receive email sent by customer. Below is the undelivered message received by his customer.

"jason@xxx.com.sg on 2/14/2004 12:08 AM
This message is larger than the current system limit or the recipient's mailbox is full. Create a shorter message body or remove attachments and try sending it again.

"

I have not set any limit for his mailbox so don't understand why his email was bounced due to its size limit. My email server is Mdaemon running on Win2k pro platfrom.

He is using MS Outlook 2000. Is there any size limit setting in MS Outlook?

If anyone know the solution please enlighten me. Thanks a zillion.

Fion

9 replies

by lcampbell

Check your servers default mailbox limits. Exchange has default settings that you can change to suit your particular needs. However, if the message is larger then the default allowed, then it will be rejected.
If you need more help, ask. I'll try to help
Good Luck

by virgoan

Thanks for your reply.

My mail server is Mdaemon ver6. Client using MS Outlook 2000. I have checked my server there is no limit set including user's mailbox setting for incoming mail but 6MB for outgoing mail(smtp).

Does MS Outlook 2000 itself has this size limit setting? Please help...

by cplante

Regarding your second part: See the following MS Knowledge Base article. N.B. the comments about the more restrictive limit being placed on both incoming and outgoing mail.

Set Size Limits for Messages
View products that this article applies to.
This article was previously published under Q322679
SUMMARY
This article describes the different kinds of limits that you can set on message size in Microsoft Exchange 2000 Server and explains how you can set these limits.

Note If you have configured a size limit on either the Send or Receive sizes in global settings, the More Restrictive limit applies to both incoming and outgoing e-mail messages.

http://support.microsoft.com/default.aspx?scid=kb;en-us;322679&Product=exch2k

by virgoan

Your answer is not applicable to me cause my email server IS NOT MS Exchange...!

by lcampbell

Have you checked the TTL settings for incoming email? Possibly the size of the mail is causing it to not be fully recieved by the time the TTL runs out and it's being kicked back??
Just a thought :)

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