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Outlook 2000 - Meeting Requests Cause Visual C ++ Runtime Library Error

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by iaingray741

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I've started seeing a few people with Outlook 2000 having an error when they send a response to a meeting request they get a "Microsoft Visual C ++ Runtime Library" dialouge box containing the following:

"Runtime error! Program: C\PROGRA~1\MICROS~2\Office\OUTLOOK.EXE This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information"

On any of the PC's that get this error i've tried several fixes: Installed all Windows Updates, closed all personal folders, run Outlook in safe mode, run Outlook with switches to clean views, etc.

The first one i came across, after spending too long trying to resolve it, i ended up just upgrading it to Outlook 2003...problem solved!

But this is not ideal, anybody have ideas??

IG.

5 replies

by christophe0241

It could be one of many things. The error is a general code error, so it doesn't really bring us close to any sort of resolution. My first suggestion would be to start shutting down "features." Spelling and Grammar checking, Read Receipt, unnecessary formatting/markup, remove the copy of the meeting request from the reply. Any one of these things could be the culprit, unfortunately. Sorry I couldn't be of more assistance.

by iaingray741

Would safe mode not switch off all the above features?

I forgot to mention that i also ran a repair on office and then completely reinstalled it...neither of which solved the problem.

by anieves

Same issue. One, now two of my users have this problem. I'm using roaming profiles. Problem workstations swapped out without fixing the problem. Many other users on the same LAN with the same setup have no problems. Tried solution in MS KB article 307590 (eg. ?/cleanfreebusy??) without resolution. An Outlook 2003 upgrade does work but for internal reasons I cant use this fix yet. Any solutions?

by fandujar

Well after testing some application Windos W2K, office W2K, my problem seem to be adobe profesional. I unistalled. Outlook error were gone.
I still dont know why outlook give this error. I reinstall adobe pro and install updates. Seem that adobe have some add-ins related to outlook. The problem disapear. User testted now working fine

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