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Outlook 2000 - opened/unopened messages

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by laurie

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My boss keeps thousands of e-mail messages. ("just in case") I have been asking him to please clean them out. During his cleaning process he noticed the number of unopened messages posted on the folders list, not coinesiding with the actual number of unopened e-mail. (when he would sort by unopened messages)The real strange thing is that these "upopened messages" were old e-mail that he had opened at one time. Why?

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by [_rick_>

There maybe some slight corruption in the Private Datbase, priv.edb. To find and correct you will need to run ISINTEG against the database.

You will want to run all tests against the store:

ISINTEG -pri -verbose -detailed -fix alltests

(note: depending on size and amount of corruption of database this may take an extended period of time. Also run the tests until no errors are reported, don't just run once) As always backup the priv.edb with logs before using!

For reference before using the command review the numerous articles and white papers on using ISINTEG.

Hope this helps.

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