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Outlook 2000 SP3 will not close

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by lheisey 1 view

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Windows XP with Office 2000 Professional SP3. Outlook will not close down. I have to manually stop the Mapi32 and outlook services to get it to close down. There has never been WINfax installed on this box. I don't know what could make that keep hanging open. Any ideas?

3 replies

by marccouture

Can you provide more details on your Windows XP revision and patch levels? Recent patches to XP are known to create havoc with older versions of Office, including Office 2000. Also, are you trying to connect to an Exchange server? I've seen this behaviour when using the built-in ICF under Windows XP.

by lheisey

Hi
XP Version 2002 SP1 with Hot Fixes SP 2 19696, 814995. ICF is and was disabled. We are connection to an Exchange 535 SP4 server.

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