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Outlook 2002 1605 error

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by jamie Jan 9, 2003 last reply Jan 10, 2003

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When trying to accept and appointment that has a Word attached, Outlook 2002 gives "The Selected Assistant Character is not available. Microsoft Outlook cannot install the necessary files due to Windows Installer error 1605. This action is only valid for products currently installed.
This is the only time I get the error.

Any help is greatly appreciated.

4 replies

by dave.osborne Jan 10, 2003

Try one of these ...

http://tinyurl.com/4aqw
(OL2002: Error Message: Microsoft Outlook Cannot Run the Add-In ... Windows Installer Error 1605)

http://tinyurl.com/4aqz
(OL2002: Windows Installer 1605 Error Message Appears ... Outlook 2002)Hope this helps.

-Dave

by dave.osborne Jan 10, 2003

10:53 AM CST 1/10/03

by syscokid Jan 10, 2003

See if this helps:

support.microsoft.com/default.aspx?scid=kb;EN-US;Q323217

by jamie Jan 10, 2003

Q323217 does not solve the issue because there are no files in the startup folder. I am not getting this error in Word or Excel, just Outlook when accepting appts with an attachment.

This discussion is closed to new replies.

4 replies

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