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outlook 2002

By geeksquad ·
Outlook can't open this item. could not open this item. Please try again.


having trouble opening email the above message appears

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by shelli_2005 In reply to outlook 2002

On every email or just ones with attachments or..?

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by geeksquad In reply to

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by w2ktechman In reply to outlook 2002

What kind of attachment is it? Do you have the proper software to read that file type?
Have the sender verify and re-send the attachment?
If it is the email itself, it may be corrupt. Have the sender re-send the email.
If it is a personal folder file, run the "inbox repair tool"
If it is the mailbox itself, (or even a pst) go to help -- detect and repair.
Look for disabled add-ins that may be needed -- help -- about Outlook -- disabled items
other than that, please be much more specific

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by geeksquad In reply to

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by geeksquad In reply to outlook 2002

it is all of the emails

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by shelli_2005 In reply to outlook 2002

what happens if you open outlook with the /safe switch? (start run type in outlook /safe )if yes maybe an addin is the problem
also ty outlook /cleanprofile
Try logging on as another user, could be a corrupt profile
Also a repair of office couldnt hurt

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