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OUTLOOK 2002 - Delay in open. mail

By MaryBar ·
There is a pronounced delay when I open up an email with an attachment.

We are using Outlook 2002 on an Exchange Server

Any Ideas???
Thanks

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OUTLOOK 2002 - Delay in open. mail

by dave.osborne In reply to OUTLOOK 2002 - Delay in o ...

Try here ...

http://support.microsoft.com/default.aspx?scid=kb;en-us;300904
(OL2002: Outlook Stops Responding Before It Opens E-mail Attachment)

Remember to remove any spaces in the URL.

-Dave

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OUTLOOK 2002 - Delay in open. mail

by MaryBar In reply to OUTLOOK 2002 - Delay in o ...

The question was auto-closed by TechRepublic

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OUTLOOK 2002 - Delay in open. mail

by dustyD In reply to OUTLOOK 2002 - Delay in o ...

This is probably normal, how busy is your exchange box? Handling other tasks?
What is your connection to the server? 10 or 100mbps?
How large is the attachment?
Do you have client-based virus software? It's possible this is slowing the email from opening.

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OUTLOOK 2002 - Delay in open. mail

by MaryBar In reply to OUTLOOK 2002 - Delay in o ...

The question was auto-closed by TechRepublic

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OUTLOOK 2002 - Delay in open. mail

by Dynamo2003 In reply to OUTLOOK 2002 - Delay in o ...

It depends on how busy your network, Exchange Server and the bandwidth of you network. Is your Exchange box well resourced? If so what is the speed packet are traveling at on your network 10 or 100mbps. How capable is your network switch? I experience the same situation at work. It depends on the time of the day especially when the network is congested (10am-5pm) intermittently.

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OUTLOOK 2002 - Delay in open. mail

by MaryBar In reply to OUTLOOK 2002 - Delay in o ...

The question was auto-closed by TechRepublic

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OUTLOOK 2002 - Delay in open. mail

by MaryBar In reply to OUTLOOK 2002 - Delay in o ...

This question was auto closed due to inactivity

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