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Using Outlook 2002(OfficeXP) client, Exchange 2000 server, Calendar items are losing their dates, and end up with no date for calendar item. Users are randomly and indiscriminately losing their appointments. Have latest patches and SP on exchange and Outlook. Users had view each others calendars, but now have locked down mailbox access to owners only. Any insight to issue?
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by a.grogan
Just to be on the safe side - dismount the effected information store and use esefile /s to check the integrity of the information store.
You can find ESEFILE in the support directory on the Exchange 2000 CD.
If you find problems you may need to restore from a recent backup or run ESEFILE (try to restore from backup first) - if your databases are ok - try installing SP 2 for E2K if you have not already.
by servino
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by servino
Thank you for the response. I have worked through the problem. The culprit was Norton Anti Virus CE and NAV for MS Exchange. NAVCE can't be allowed to scan MS databases and log files. For specifics refer to Symantec service document: http://service1.symantec.com/support/ent-security.nsf/docid/2000110108382448, "How to prevent NAVCE from Scanning MS EXchange directory structure", and MS KB docs Q299046, Q245822, and Q301234.
by servino
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by servino
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