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OUTLOOK 2002-Recurring mtg. not cancled

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If a meeting that is designated as "Recurring" is canceled by the author, it can not be canceled by other attendees when they accept the cancel notification. They can accept the cancellation, but it is not removed from their calendar.

A search of this problem in the MS knowledge base points to SP1, however, there is no mention of it in the ?documentation? for SP1; and we already have SP1 installed anyway.

Configuration:
Server is Exchange 5.5
Users are all XP, with SP 2.
Office XP, with Outlook 2002.

5 replies

by sgt_shultz

when i looked on mskb, i saw quite a few post office sp-2 hotfixes. maybe not your exact problem but similar enought that if it were me i would download the latest hotfixes and try them on my pc as test. on account of it sounds so buggy. the closest description (maybe) to you i found was this one:
824212 Change made to recurring request is not saved

by ladbyrnes

Thank you for trying to help. My note was not 100% clear. We already have SP2 installed.

by ladbyrnes

Thank you for trying to help. My note was not 100% clear. We already have SP2 installed.

by pr0x1

Baffling... the only thing I can think of that I know is an issue is if all users have a RIM Pager with the Desktop Software installed and Blackberry Exchange Server (BES) running and syncing all users. This sometimes creates duplicate entries in the calendar, and if the owner cancels the original and the user acepts, the duplicate remains.

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