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Outlook 2002 Stops Working

By wbecker ·
Periodically Outlook 2002 just stops working, which requires me to close it and then start it up again. Can I do something to stabilize this application?

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by willcomp In reply to Outlook 2002 Stops Workin ...

See my response to vbox question you asked.

Dalton

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hi Wbecker..

by v-2sungo In reply to Outlook 2002 Stops Workin ...

Let me know if you get any error? and what happens
You may try the below mentioned steps?

Please ensure that outlook is closed before you try these steps.
Step 1
Click START >>> RUN >>> outlook /safe >>> click ok
If outlook is working fine then go ahead and search for these files either delete these files or rename them.
Outcmd.dat
Views.dat
Extend.dat
Frmcache.dat

Step 2
Create a new profile
Either follow this article
http://support.microsoft.com/kb/287072/EN-US/
or

How to Create a New Profile with an E-mail Account
1.
On the Start menu, click Control Panel.
2. Click Switch to Classic View, and then click the Mail icon.
3. In the Mail Setup dialog box, click the Show Profiles button.
4. On the General tab, click to select the Prompt for a profile to be used check box.
5. Click Add.
6. In the Profile Name box, type a descriptive name for the new profile, and then click OK.
7. In the E-mail Accounts dialog box, click Add a new e-mail account, and then click Next.
8. Select the appropriate server type for your new e-mail account, and then click Next.
9. Fill in the appropriate information as prompted, and then click Next and Finish as needed.
10. Click OK.

And start outlook with new profile
How to Start Outlook With a Specific Profile
1.
Click Start, point to Settings, then click Control Panel.
2. Double-click the Mail icon.
3. On the General tab, click to select Prompt for a profile to be used under the When starting Outlook use this profile option.
4. Click the drop-down arrow, and then click the profile that you want.
5. Click OK.


Please let me know if this helps

Regards,
Sunny

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