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Outlook 2003 crashes after computer is unlocked

By sam.dodge ·
Hey everyone, I have a user whose Outlook 2003 crashes nearly every time he unlocks his computer, and even when his computer is just left alone for a while. Any ideas?

The machine is XP SP2, updated, Office 2003 (Though he had the same problem a while back when he had Office 2002 and Outlook 2003), on a domain.

My associates and I are completely puzzled, any ideas would help.

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Outlook Fix

by jamesturnham In reply to Outlook 2003 crashes afte ...

Check the size of your .pst file. If it is approaching 1.7 gigs you need to archive, compact the file and then run scanpst.exe Alot of times when Outlook crashes the main cause is that its approaching the 2 gig limit.

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oversized problem.

by zxr In reply to Outlook Fix

Your PST file is oversized. Microsoft Outlook 2002 and earlier versions limit the size of Personal Folders (PST) file to 2GB. Whenever the PST file reaches or exceeds that limit, you will not be able to open or load it any more, or you cannot add any new data to it. This is called oversized PST file problem. More detailed information can be found at http://www.datanumen.com/aor/problems/2gb-pst.htm

You can use Advanced Outlook Repair to solve the problem, by either converting it into Outlook 2003 format ( http://www.datanumen.com/aor/problems/convert-2gb-pst.htm ), or splitting it into smaller pieces ( http://www.datanumen.com/aor/problems/split-2gb-pst.htm )

http://www.datanumen.com/aor/ contains the detailed information about Advanced Outlook Repair.

And you can also download a free demo version at http://www.datanumen.com/aor/aor.exe

Alan

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Suggestion

by deepsand In reply to Outlook 2003 crashes afte ...

Try the "Questions" forum; the "Discussion" forum is for matters of general discussion, not specific problems in search of a solution.

Post problems such as this to the "Question" forum, rather than the "Discussion" forum. There are those who specifically seek out problems in need of a solution, and that's where they go to look for such.

Additionally there are the benefits that:

1) The "Questions" forum provides for your feedback, by way of your being able to mark "helpful" responses as such. This does not necessarily mean that a given response contained the complete solution to your problem, but only that it served to guide you toward it. This is intended to serve as an aid to those who may in the future have a problem similar to yours, so that they might have a ready source of reference available, thereby perhaps obviating the need for them to repeat questions previously asked and answered.

2) The revised TR makes it quite difficult to find both "Discussions" and "Questions" that have not had a fairly recent post, owing to some functions comingling them in the listings. By keeping each type in their respective forums, it is easier for all to find what they are looking for.

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