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outlook 2003 duplicate messages

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I have a client who uses outlook 2003 and they end up getting duplicate messages. I was wondering in anyone has found a fix for this.
I have read that microsoft has a hot fix for this but they seem clueless. If anyone has gotten the fix from them and it worked can you point me in the right direction.
I have contacted microsoft nut they claim there is no hot fix. They require a kb id and i can't find one.
If someone knows this so i can give it to them that would be great.
If anyone has a solution please let me know.
Thanks

5 replies

by computerguy

we are hosting our own exchange server but the users download via pop3. It's random and and the users have to login via webmail to delete the offending message.
Thanks

by computerguy

Hi,
Thanks for the response. none of the machines are set to leave messages on the server.
I read on the board that microsoft has a hotfix for thes but they are lost. On the phone with them now.
If you know or have it i would be grateful
tks

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