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Outlook 2003 - keeps freezing whilst browsing through emails

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3 replies

by aidan.murphy

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This has been happening since xmas on multiple computers.
My theory is microsoft updates have effected the email client.
When a user is browsing through their email,
the application will freeze for 2 minutes for no reason.
then resume back to normak and freeze, unfreeze etc.
problem is not related to personal folders either as i've tested this.

any solutions please, help?

3 replies

by liame

It could just be that you have lots of mail.

How big is your mailbox/the other mailboxes?

Have you let autoarchive do its job? If not you may be searching through a lot of mail you dont need to be looking at.

Have a look at the size of you data file. they have a max size of a bit under 2gb. if they get close to that things get very clunky.

It could be your antivirus checking the mailbox too. Have a look at its settings and perhaps disable it to see if matters improve when its off.

Other than that, have you got enough memory on the PC(s)?

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