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Outlook 2003 on Desktop disappeared

By shanna ·
I recently have upgraded some of our users from Office 97 & Outlook 98 & 2000 to Office 2003 Standard Edition. On some of the upgrades, the Outlook program icon is properly replaced on the administrator & user's desktops, but on some other upgrades it's not... I have to manually created a shortcut on the desktop myself.

All the PCs are configured identically, so I can't figure out why this might happen on some but not all computers. Does anyone have an idea why this might occur, and how I can work around the situation?

Any assistance would be greatly appreciated. Thanks in advance.

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by p.j.hutchison In reply to Outlook 2003 on Desktop d ...

The Outlook icon (not the shortcut variety) is a registry entry. See:

http://support.microsoft.com/default.aspx?scid=kb;en-us;238567&Product=out

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by shanna In reply to

Poster rated this answer.

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by shanna In reply to Outlook 2003 on Desktop d ...

Thanks very much... that was the fix I was looking for!

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by shanna In reply to Outlook 2003 on Desktop d ...

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