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Outlook 2003 Peculiarity

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We have recently migrated to exchange 2003 and since then outlook has started behaving strangely. Now when a user forwards or replies to an email that has come into a mailbox that isn't there own, Support IT for instance, outlook is automatically sending the email on behalf of that mailbox.

Just wondering if anyone has experienced a similar issue and knows how to stop it?

4 replies

by tig2

But was unable to do anything about it. I think it's a "feature".

Gotta love those folks in Redmond!

by scott_heath

Thta's how it works. It lets people know it didn't come from the source but on behalf of. Important when it is admins sending email for their bosses.

On the Exchange side give permissions to the users of the mailbox to send messgaes as the desired mailbox user. Then Have them go to view an show the from field. When they want to send an email as "Support IT" they just need to type it in the from field. When it is blank it will send as them.

by retro77

Go into the security tab of the shared mailbox, add your group of IT people and check the box for Send As. Like the other poster said, have them show the From field.

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