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Outlook 2003 won't send html message

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4 replies

by imclayton

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Help please.
A client of mine has run into a problem in MS Office 2003. Outlook 2003 cannot send an html message correctly when Word is the email editor. When Outlook, not Word is the email editor it sends and dispays fine.

We have tried uninstall and reinstall. Tried applying all updates. Client wants to be able to use Word as editor for the spell checker function. Any advice would be appreciated.

4 replies

by thesnowfamily

If the only reason your client wants to use Word is for spell check, Outlook has spell check and you can point that spell check to the same file as Word is using.

by imclayton

thanks for the information about spell checker, but this does not really solve the underlying issue that Word and Outlook are having trouble working together.

by rouse01

Is your client having all his messages delivered as an attachment? This is a problem with Outlook 200x using word as the editor - won't work - Sorry.

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