Outlook 2007 duplicates tasks in the to do bar

By kathytowery ·
When I add a task, the one task appears 2 times in the "to do bar". I ran scanpst.exe with errors. After running the program, it repaired errors. But if I run it again, the same errors are there. Do I have 1 problem or 2?

This conversation is currently closed to new comments.

Thread display: Collapse - | Expand +

All Answers

Collapse -

This might work for you, even if you do not have Gmail.

Prevent Outlook with Gmail IMAP from Showing Duplicate Tasks in the To-Do Bar

If you are using Outlook with Gmail over IMAP, you might have noticed a really annoying problem: if you flag an email in Outlook, or use the Star feature in Gmail, you'll often end up with duplicate items in the To-Do bar.
The reason this happens is because Gmail's IMAP shows the same item in multiple folders, for instance when you've labeled an email it will show up in the label folder as well as All Mail and the Inbox, even though it's the same email. Outlook can't tell the difference.
The fix is to tell the To-Do bar to ignore any tasks that are in other folders other than All Mail.
Fixing Duplicate Flagged Items
Right-click anywhere in the To-Do pane's task area, and then choose Filter from the menu:
Choose the Advanced tab, and then add a new rule by manually typing in the values into the fields:
Field: In Folder
Value: All Mail
Make sure you type them in exactly (note that you can navigate the menu to find the "In Folder" item), and once you are done click on the Add to List button before you leave this screen.
Make sure that your list now contains the new item before you click the OK button:
Note: If you have more than one mail account and also flag messages in those, you will need to add an extra rule for including those folders as well. Alternatively you could block only certain folders using this method.
You'll probably have to do a Send/Receive before the items disappear from the list.
You could also exclude items from All Mail by reversing the condition to exclude instead.

Please post back if you have any more problems or questions.

Collapse -

Didn't Help to Add GMail Filter

by kathytowery In reply to This might work for you, ...

I do not know where to look for answers to this problem. I don't mind research if I have a starting point.
Sometimes when I close outlook, a message says that it did not close properly. Should I reinstall the program?
I have tried running scanpst.exe. It showed errors but repaired successfully. I ran it a second time with same results - showed errors repaired. Still duplicate tasks in the To-Do items.
I appreciate any comments or suggestions.

Collapse -

Check your deleted items

by jtm2300 In reply to Outlook 2007 duplicates t ...

for a copy of your tasks file...I had the same problem and ended up trying to restore tasks from my backup resulting in 4 to-dos for each task! But then I started looking through all folders and found copies of my tasks file in the deleted items. Deleting them solved the problem

Related Discussions

Related Forums