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Outlook 2007 Junk Folder/Trend MIcro Spam Folder

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New computer at the office: Vista Business, Office 2007, Trend Micro AV. Trend Micro set its own Spam Folder in Outlook, which I got rid as I'm getting rid of Trend Micro as soon as I have the time. Unfortunately, Outlook Junk Mail options don't function. I'm thinking this is because Trend Micro wrote something to a registry key for Outlook that is over-riding normal Junk Mail functions.

Can anyone tell me what registry key/s to look for and what value it/they should have?

Thank you.

etu

18 replies

by boxfiddler Hot topic

It's gone. I need to undo a registry setting.

by patb071

Have you tried in Outlook 2007 going to tools, junk e-mail options, and see if no automatic filtering checked

by patb071

Did you delete the trend micro registry keys?

by boxfiddler Hot topic

after discovering that Outlook Junk filters wouldn't work. They still don't work. Today, I uninstalled Trend/Micro and installed Avast.
Junk Filters still not working.

Thanks Jacky for the link. I'll have a peek from work and see what happens.

by boxfiddler Hot topic

That's why I'm thinking Trend Micro left a pita registry entry that's still over-riding a key Outlook registry entry.

by boxfiddler Hot topic

And a time problem. If I have to, I will. But I'm hoping to just be able to change a registry setting.

by the scummy one

for re-installation. But yes, this is a good reason why these should not be pre-loaded onto systems.

by rob miners

if that's the case you don't want it around anyway. Unless you are going to activate it.

by boxfiddler Hot topic

I'm the buyer for the organization! :0

What I'd really like to do is find a way to get us a 10 license copy of Vista Businesss and a 10 license copy of MS Office Professional 2007. I've got to find the right funder, or design a fundraiser... Moolah in short supply, always.

by seanferd

This is something that can be done in group policy, (and maybe local policy) so I'd check through gpedit.msc and see if there is an Office template in use which would give you access to the Outlook Junk Email settings.

Mmm. Maybe check here.
http://technet.microsoft.com/en-us/library/cc179183.aspx

For a registry setting, I'd look here:
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\
subkeys further along are generally named in an obvious manner.
(Edit: That is an XP registry "path".)

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