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Outlook 2K Calendar currupt

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by cerrnunann 1 view

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We have 5 VP level users that have been experiencing issues when opening their mailboxes. When clicking on an box, outlook locks up (uses 99% of the processor) have to end process on it to close it. We have been running the clean mailbox tool fromthe exchange adminstrator and then having them reconstruct the imformation form the deleted items. We can not figure out what is causing this to occur. Has anyone seen this? It seems to only be a few of the users at this point and always seems tobe the calendar that is causing the lockup. Any help on this would be great. All users have laptops, Windows 2000, and a Blackberry handheld.

3 replies

by kees.valkenswaard

Blackberry is something I do not know. I had a user with a Palm handheld exchanging info with Act! while using Outlook as e-mail program. There we got problems if he had too many recurring tasks. The synchronization would take for hours, consuming all computer power.
Are they performing synchronizations at start up or preparing data for that purpose?
If not, hopefully someone else has a suggestion.
Good luck.

by cerrnunann

Turns out it was a corrupted message sent to several people. Deleted the meeting and they seem to work fine after a few mailbox cleanings.

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