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Outlook 2K - signatures disabled

By D'anno ·
I have a user that cannot define and pick signatures for use in email messages (Tools | Options | Mail Format | Signature Picker). The option appears greyed out on screen. How is this functionality enabled??

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Outlook 2K - signatures disabled

by SyscoKid In reply to Outlook 2K - signatures d ...

Is the user using plain text to compose messages? (It's also a selelction on the Mail Format tab).

You have to use Microsoft Rich Text Format to enable Signature Picker.

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Outlook 2K - signatures disabled

by D'anno In reply to Outlook 2K - signatures d ...

Was already Rich Text and still greyed out. However, I switched to HTML format, which enabled sig's, then returned to Rich Text and it remained enabled. Thanks!

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Outlook 2K - signatures disabled

by aavakian In reply to Outlook 2K - signatures d ...

If Word is set as the email editor the option will also be greyed out. With word as the editor go into a new email message and tools/options, general tab/email options and you can add teh signature there.

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Outlook 2K - signatures disabled

by D'anno In reply to Outlook 2K - signatures d ...

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Outlook 2K - signatures disabled

by D'anno In reply to Outlook 2K - signatures d ...

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