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    Topic
  • #2076512

    Outlook

    Locked

    by tompierce ·

    When clicking on an email address link in Explorer to reply or send an email, Outlook will not respond. It gives the message, “Can’t create the message.” This happens not just on my computer, but others in my office and at home. Is there a correction for this?

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    Replies
    • #3748707

      Outlook

      by mmaia ·

      In reply to Outlook

      In your Internet Explorer, select Options and Programs and check that you have Outlook as your default e-mail program.

      • #3763682

        Outlook

        by tompierce ·

        In reply to Outlook

        Poster rated this answer

    • #3748702

      Outlook

      by ~webadmin ·

      In reply to Outlook

      I am not sure what browser you are using so I will answer using mine as a reference and you can search your individual browser for a similar setting. In IE 5.x goto tools/internet options/programs. Make sure that outlook is the default email in thedrop down box. If it is look to see if there are multiple entrys for Outlook in this box. Try a different one if there are several. If there is one entry and it doesnt work drop back to a previous install of IE and then do a reinstall of IE 5.x it will search again to get the email program.
      hope this helps.

      • #3763683

        Outlook

        by tompierce ·

        In reply to Outlook

        Poster rated this answer

    • #3727025

      Outlook

      by matthew.incera ·

      In reply to Outlook

      Make sure that you do the following. (for IE 4.0) Select View — Internet options — Programs — Mail >> Outlook or Outlook Express (Make sure that your outlook is configured) E-mail me for any other details.

      • #3763684

        Outlook

        by tompierce ·

        In reply to Outlook

        Poster rated this answer

    • #3763681

      Outlook

      by tompierce ·

      In reply to Outlook

      This question was closed by the author

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