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Outlook 98 can't connect to server

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5 replies

by millerb

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A few of our users open up their Outlook 98 from Win 95 OS, Using DHCP and can't get connected - they receive a message Couldn't connect - you want to Retry - Work Offline. They select Retry and then Outlook opens up. We've checked the profiles and network setup and port traffic and can't find a reason for this happening. Do you have any ideas?

5 replies

by hjs

I hate to say it but I think it's the nature of the beast. We used to have all kind of problems keeping W95 macines on the network. It was always the worst the first time you logged on. I never did find a solution to it. When we changed to NT the problem went away. Go figure. Ex of Portland. We miss it a lot !!!!! Good luck hjs

by dsuski

There is spot to configure outlook for a specific sequence of protocols that will be used the Xchange box ( i am assuming this bit). Outlook will try to communicate over ipx/spx, tcpip etc... if you know what protocol yr boxes should be talking default to that one. Otherwise outlook will try and time out and try till it gets a connection. this could resolve the initial cannot connect msg.

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