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Outlook and Internet Explorer

By jcordeiro ·
Having a problem with Outlook 98. It is loaded with latest securty patchs and office 97 is loaded with sr-2. The machine I'm working on is running on win 98 with the latest updates.

My problem is when I'm in outlook and I go to an e-mail with alink in it. I click on the link and IE 5 trys to open the link, but the page will half way open then the whole system freezes. I can cntl + alt + del out but I get an illegal operation error message that tells me there was a error in address 000XXX : 000eb (what ever). I get the same error every time with the same address.

Here's the catch. Some times it works and some times I get the error. So far I have ran every update I can think of. Upgraded to IE 6, looked for more updates, ran norton utlitles on it, ran a virus scan on the whole system with the latest updates, and I searched the microsoft knowledge bas and got nothing.

I am still getting the same error. I'm stumped. If anyone can give me any suggestions at all it wouldgreatly appreciated.

And no It doesn't happen when I'm just browsing around in IE.

There is also an outlook 98 security patch installed. I'm not sure if that would affect it?

Thanks for suggestions.

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Outlook and Internet Explorer

by jcordeiro In reply to Outlook and Internet Expl ...

Point value changed by question poster.

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Outlook and Internet Explorer

by Ann777 In reply to Outlook and Internet Expl ...

Have you deleted all of your *.tmp files? And ~*.* files?

Outlook e-mail-linked files are temporarily saved in another location...

1) Close Outlook
2) Navigate to your Temporary Internet Files and you will probably find some OLKxx folders in there. Those OLKxx folders are temporary storage for any files that you try to open from Outlook.
3) Delete all of the OLKxx folders.
4) Start Outlook and try and re-open your attachment. If the corruption was there, then the file should opennormally.

If none of the above works, then your best bet is to copy any attachments to your local hdd, and then open them from there.

If the problem still persists, then the file itself may be corrupted and you should request that the original sender, send you another copy. Also verify the version of the application that he/she is using to create the file and if there's anything he/she is aware of that would prevent the file from being opened in the older Office 97 Suite that you use.

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Outlook and Internet Explorer

by jcordeiro In reply to Outlook and Internet Expl ...

It was a good idea, but didn't fix the problem. Thanks alot.

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Outlook and Internet Explorer

by love_sana123 In reply to Outlook and Internet Expl ...

u one more work u delete outlook98 and installation again this step no otherwise this step no usefull to u.another step that u intallation again windows98 and so carefully intallation ok.u problem successfully solved this is so complecated step but so usefull u.pl try this step.by the way your computer in intalled windowws2000 or office2000 but u intalled outlook98 why this so bad use for computer pl outlook98 intalled.
ok
bye
use this step.

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