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outlook and wav files

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3 replies

by jav

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I cannot open wav files in outlook. It started all of a sudden. the file extension is associated with windows media player, no problem there. just get error message that the file cannot be created and to check the permissions of the folder that you want to create the file in. Help if you can!

3 replies

by thumbsup2

When you can not open files from within outlook, it is an indication that your hidden outlook temp folder is full and needs to be cleaned.

I don't have access to it right now, but you can search Microsoft knowledgebase articles to find the instructions on how to locate that temp folder and clean it.

by jav

You were right on target. Got the problem resolved. Tks John

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