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Outlook attachments won't go through

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3 replies

by charger media

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I have a user who has trouble sending emails with attachments to a particular client. The following error message is displayed in the recipients inbox:

Type: application/ms-tnef
Part 1.2 Encoding: base64
Download Status: Not downloaded with message

The user sent the same emails to me and I forwarded them successfully to the recipient . I checked the users Outlook settings and MIME is set to base64. What is odd is the fact that the user can send the attachments successfully to several other email accounts but not to a particular one.

Any ideas on what would cause this?

3 replies

by purple713

Is the mail setup as Internet Mail or Exchange Server?

If it is set up as Internet mail the MIME Encoding should be set to NONE.

If it is on the Exchange Side there should be no settings for the MIME, because it is running through exchange.Hope this helps.

by shanghai sam

The users Outlook is configured for Exchange server and also collects email for secondary address through internet email.

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