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Outlook "Cancel Request" Dialog Box Beha

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by mjackson

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We are are running Exchange 5.5 sp4. We are receiving a lot of pop up request in Outlook 2002 "requesting data from exchange server. I found an article in tech net 293650 that the registry can be modified but futher in the article it said " This policy overrides the Exchange service Seconds until server connection timeout setting, although it does not disable this
setting in the user interface (UI). We can I set this setting on the server so each machine will not have to modified???
Thanks

3 replies

by thamer

1) Check out the resolution on this MS KB article 1st as it may solve your problem.

MS KB Article - 218315: "OL2000: You Repeatedly Receive a Prompt for Credentials When You Log On to the E-mail Server"

http://support.microsoft.com/default.aspx?scid=kb;en-us;218315
"eliminate spaces from the URL name when pasting it in your address bar.)

2) If it does not, then you may have a defective Motherboard or... may be that you are using GB Ethernet cards which MS Windows 2000 doesn't support.

3) You can modify the protocol binding order Outlook uses.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\Exchange Provider
In there, modify the RPC_Binding_order. Remove all but tcp/ip.

by mjackson

We've looked at the things suggested and they didn't apply.
Seems the below helps some users but not answer yet.
In Outlook click on Tools
Click on Email Account
Make sure that View or Change existing email account is highlighted (radio button has a dot in it)
Click on next
Click on Change
Click on More Settings
Click in the box and change what’s in there to 120 (in the field “Seconds Until Server Connection Timeout)

Also we are monitoring the performance of the d drive seems like it might be having a problem also

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