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outlook contacts

By calicol ·
using outlook 2000 i can add contacts but when sending email i click on the To and the contact is not on the list - any ideas?

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by SimY In reply to outlook contacts

A couple of things you can check.

1) Right click on the contacts folder and select properties. Go to the Outlook Address Bok tab and ensure that you have selected "Show This Folder As An Email Address Book".

2) Go to Tools, Address Book and see if you can see the contacts here. If not, use the drop down labelled "Show Names From The:" and find your contacts folder. If you can see your contacts, go to Tools, Options and change "Show this address list first:" to your contacts folder (the one which displays your contacts in the previous screen).

Hope this helps

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by twobordercollies In reply to outlook contacts

One of my end users had the same problem. We found out that the contact he created didn't have an email address therefore it did not show up when he clicked the To button and selected contacts.

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