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Outlook Contacts

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Why is it that my users can create their own Outlook Contacts, but when they go to create a new mail message and click on the "TO" button there are not contacts listed...???

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by mike mullins

By default the global address book is shown when clicking on the to button.

To make the change:
From the Outlook Screen (or by right clicking on the Outlook Icon and selecting Properties)

1. Select the Addressing Tab.
2. Make sure that Contacts appear in the Bottom Box (When sending mail,...), if not click Add and select Contacts.
3. In the top box (Show this address ...) select contacts.

Now when they start a message and click the TO, their contacts will be displayed instead of theGlobal Address book.

Good Luck
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by 1ronman

click on tools\services, click on the addressing tab, make sure "contacts" is selected in all three boxes.

by sreichert8

I still can't view any contacts in this list. I can view them by clicking on the Contacts button. But when selecting the "TO" button in a new message nothing appears. This wasn't always like this. HELP!

by yatesee

The "contacts" folder needs to be added in as a address book.

This can be done by right clicking on the contact folder, select properties. Then go to "Outlook Address Book" and tick the box that says "show this folder as an address book".

Restart Outlook, and that should do the job!

Let me know if it doesnt!

by timwalsh

Make sure Outlook Address Book is loaded as a service.
Then, right-click the Contacts folder and choose properties.
Choose the Outlook Adress Book tab.
Make sure the box labeled "Show this folder as an email address book" is checked.

Sometimes, when Outlook is updated, I've found that Contacts folders will somehow remove themselves from the aAddress Book.

Hope this solves your problem.

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