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outlook does not resolve name

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3 replies

by rngara

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I'm running Win2000 and oulook 2000, we get e-mail from exchange server, when try to set an e-mail profile it doesnt resolve name when i click on check name, but if i load a different OS that is not win2000 it works fine

3 replies

by lizzy

If the machine works with a different OS loaded, then it's definitely not the connection. This points to the Windows 2000 configuration. Is it in the correct domain? Make sure it's connecting to the correct domain and then see if you can ping thee-mail server. If so, then check that the user you are trying to configure is indeed a member of the e-mail list on that server. If so, then check your punctuation and spelling of the user name (i.e.: lastnamme, firstnamme). Case does not matter.HTH

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