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Outlook doesn't auto send/receive mail

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12 replies

by daniel c. 1 view

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Outlook 2000, patched to the latest.

Windows 2000 and Windows XP

on DSL

Outlook all of a sudden stopped receiving/sending emails by itself. I have to hit the send/receive button to get any email activity. The following things were tried:

Detect/repair outlook
patched outlook to the latest
defragged HD
turned off antivirus.
recreated outlook profile

Is there a specific bug associated with this situation?

12 replies

by konza

I upgraded to Office 2003 recently so I am going by memory on these instructions.

From the Tools menu select Accounts and view the properties of each account to make sure there is a check in the box to 'include this account in sending and receiving mail.'

Also check to see if there is anywhere to specify a timing frequency for send/receive and set it to how often you want mail checked. It's possible that either one of these settings has somehow been changed.

by daniel c.

I am not using Outlook Express. I also checked all these settings. It is obviously not a setting problem, but some sort of bugs.

by oz_media

There's also the send emails immediately option.

TOOLS>OPTIONS>SEND (I think) and there should be a box for Sending emails immediately.

by oz_media

Something else I found

+++++++++++++++++++++++++++++

Check you've set the correct options for your email accounts on their
"Connection" tab via either:
Tools, E-mail accounts, View or change ..., , Change,
More Settings, Connection
or:
Tools, Send/Receive Settings, Define Send/Receive groups,
Edit, , Account Properties, Connection

Set automatic periodic checks via:

Tools, Send/Receive Settings, Define Send/Receive

Groups (or press Ctrl+Alt+S)

The tick the "Schedule an automatic send/receive every n minutes"
option.

++++++++++++++++++++++++++

This adjust the polling option which is what most responses were focused on.

by oz_media

Re Outlook 2000

I don't belive these features changed with 2000, I use 2002 and the delay send setting is the same. Things move around from version to version, but these aqre just things to address when looking at your version. If you can't find the same path, try help and searching for the delay send, auto send/receive etc.

by daniel c.

I also checked all possible settings. It is obviously not a setting problem, but some sort of bugs. I've had quite a few machines that developed this problem all of a sudden.

by sysnetmgr

In Outlook 2003 In Tools / Options / Mail Setup you can choose that you send immediately when connected. Check that your dial-up settings (if using) are immediate connection. If you are going through Exchange Server, in services, check what options you have ticked on the remote and dial up tabs.

by daniel c.

I also checked all possible settings. It is obviously not a setting problem, but some sort of bugs. I've had quite a few machines that developed this problem all of a sudden.

by amy

Open outlook and from the toolbar select
Tools/Options
Once in options, click on second tab (Mail Delivery). In the middle of this window you will see a command stating "Check for new messages every X minutes".
Make sure that this box is checked and set it it up to check every five minutes or so.
Hope this helps you.

by daniel c.

I also checked all possible settings. It is obviously not a setting problem, but some sort of bugs. I've had quite a few machines that developed this problem all of a sudden.

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