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outlook email

By patty ·
I am trying to delete the nickname cache for a certain nickname that keeps coming up when I send an email. If I go to the .NK2 file in Outlook, there is only one data file. It doesn't open up into several files so that I can delete the name of the profile. How can I remove a bad nickname that is not on the contact list?
Patty

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by Pan 13 x In reply to outlook email

the simplest thing to do is , find the incorrect address emails in you sent items. This is where lookout pulls the info from. Delete the incorect emails from outlook. Restart outlook and the cache is now remove from outlook. When viewing the emails account (in the sent folder) look for the email address and also the display name. delete all that are incoreect.....
Thanks

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