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Outlook Express 6.0

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by chandrak

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When sending mail get error message:
An unknown error has occured. Account:'Jennifer', server:'smtp.futaiusa.com'.
Protocol POP3, Port:110, Secure(SSL):No. Error Number 0x800c0131.
Can someone suggest solution.

8 replies

by bitsybug20

It sounds like you don't have your email set up correctly. It may be that your email is not a pop3 mail server, but is set up as a pop3. What email server do you have? For example, I have hotmail and juno that are setup. If you let me know whichone, I may be able to help. Are you using outlook?

by shanghai sam

First of all sending mail uses the SMTP protocol and it uses port 25. It looks like you do not have Outlook Express setup correctly. Go to Tools/Accounts. Click the Mail tab and select your mail account. Click Properties and go to the Servers tab. In the Outgoing mail (SMTP): box, make sure you have the correct server name (should be something like smtp.futaiusa.com).

Also go to the Advanced tab and make sure that 25 is entered in the Outgoing mail (SMTP): box under Server Port Numbers.

Hope this helps and if all else fails, you should call your service provider.

by chandrak

Account is setup right so is the port 25. It works most of the time. Only randomly I get this error message. Once the PC is rebooted the messsages go out from outbox by clicking on send/receive button.

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