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Outlook Express cannot open .msg extensions

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9 replies

by paul

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Hi,

I have a user who when she tries to open email sent as a .msg attachment is unable to do so. She is prompted to choose an application. I know that .msg is a Microsoft mail message and OE should be able to open it, yet I cannot find anything on the Microsoft Knowlege Base to address this. Has anyone ever see this? Suggestions?

9 replies

by sventek_krishti

In the outlook express > tools > general tab you should see down the bottom where it defines whether or not OE is the default mapi application.

This is the first thing to check. Then you can also in windows explorer check the file extensions to make sure that oe is set as the default application globally.

Make sense?

by fcampos_z

Sorry for hijack this topic. I have the same problem but in Outlook 2003. Any ideas?

I found it.
There seems to be an incompatibility issue with the latest version of Google Desktop.

I had to go into Tools->Options->Other->Advanced Options->Add-in Manager

and uncheck the box beside "Google Desktop Search Outlook Addin"

I hope this help someone else :)

by ramblas

Hi, thnx a mil! i had this issue using google desktop and it is fine! :-)
v.s.

by joe_b_b

You are a genius! Thank you. My pc was having the same issue and it was the Google Desktop thing that caused the problem. Thanks for your help. It worked!

by ubergeek

I had the same issue and fixed it by disabling the Google Desktop Search Outlook Addin as you suggested. It seems that the Google desktop search still works in Outlook.
Thanks for this great solution!!

by ernie-joe

Worked like a charm in my Office 2003. I've been searching EVERYWHERE for an answer.

Thanks, again.

by lmays

Yesterday I spent more than four hours on my cell phone with the Dell tech in Manila trying to help me with the closed envelope attachment problem. Many thanks to fcampos_z for solving this problem for me.

by mark

I FOUND IT. IT WAS GOOGLE DESKTOP. WHEN I UNINSTALLED GOOGLE DESKTOP, ALL OF MY OUTLOOK MESSAGE THAT HAD BEEN CONVERTED TO MSG'S WENT BACK TO THEIR ORIGINAL FORM! YES!

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