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Outlook Express - Can't open attachments

By rovoco ·
A customer is running Windows 98SE and is using
Prodigy.net as an ISP. Have updated Internet
Explorer to 6.0 with SP1 and Outlook Express
to 6.0. Has no problem opening e-mail, but
cannot open attachments. Difficulty may have
started after Prodigy was purchased by Yahoo!
and then Yahoo! was purchased by another company.
Customer is not certain of this. Any help would
be appreciated.

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by maxwell edison In reply to Outlook Express - Can't o ...

Open Outlook Express.

Go to Tools - Options - Security Tab - UNCHECK the box that says, "Do not allow attachments to be saved or opened that could potentially be a virus".

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by rovoco In reply to

Maxwell - Thanks for the help. I'll give it a try.

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by rovoco In reply to Outlook Express - Can't o ...

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