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Outlook Express - Clearing unsent emails

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by james goerke 1 view

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Here's the problem, I have a client who uses Outlook Express as their e-mail program. Everything is fine, all the settings are correct, and they can send and recieve e-mail just fine. About a year ago they sent an e-mail to someone but mistakenly forgot to put the "@aol.com" part on and it didnt send it. Problem is that every time they start Outlook it tries to send this e-mail but gives them an error that says they cant. The error is rather annoying but I didnt see any section that allowed me to clear unsent e-mails or anything of the sort. I have already checked the Outbox and it is clear. So, my question is, how can I clear this e-mail from the "to be sent" sections so it doesnt try to send the e-mail anymore? Or, if there is another way to take care of the problem I am up for that as well. Thanks!

James Goerke
TheGeex Technologies
http://www.thegeex.com
Get your FREE TheGeex IT CD V1.1 Today!

3 replies

by dklippert

Remove any mail in the Outbox folder you have not sent and want to keep.
Go to Tools>Options> Maintenance>Store Folder. Find out where OE is storing it's files.
Close Outlook Express.Got to the file location, find outbox.dbx.
Delete it.
Openup Outlook Express.Outlook will recreate Outbox.dbx, but your unsent mail should be gone.

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