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Outlook Express crash on user switching

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by tbealmear

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I have a windows xp home machine and it crashes frequently when i switch users. It will work fine when it automatically goes to a persons inbox but as soon as i tell it to switch to a different user, it crashes. I doesn't always crash the entire computer, sometimes it only crashes the internet and anything related to it wont work until I restart. My windows xp pro machine has absolutley no problems what so ever with it. Is it just xp home? Thanks.

Ted

2 replies

by sgt_shultz

looks like XP SP1 has some problems with Outlook Express and identities...take a look at this support.microsoft.com article about damaged identity registry entries...hope it helps some...
Q314422
OLEXP: Outlook Express Does Not Start After You Upgrade to Windows XP

by tbealmear

Unfortunatley, I don't have sp1 because it causes problems. But I will look at Q314422.

Thanks

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