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Outlook Express delays

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by aardvark144

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Can someone please tell me why OE5.5 often waits up to 30 secs before opening an attachment? Particularly MS Word or Excell 2k ones. What can be done to cure it?

Thanks

4 replies

by syscokid

It depends on the size of the file, the speed of your processor, and how much memory you have. Smaller files open faster than large ones. I've received Word documents of 1 MB or more that can take minutes to open. (400 MHz processor, 128 MB RAM).

by aardvark144

Given that I use a PIII 700Mhz machine with 256Mb RAM (199 currently available) and the problem persists I don't think that can be THE answer (I just waited 30 secs to open a 300kb Word doc). Thanks anyway. I wonder if our 3 pc network has anything to do with it?

by ann777

Do you have anti-virus software running on your computer(s)?
---If yes, a scan will delay the opening. Try turning it off and then opening a document. I guarantee, without AV prescanning, Office works much faster.

Have you cleaned your hdd of Temporary Internet Files?
---If not, then clear all ~*.*, *.tmp, and everything in Temporary Internet Files. Run a scandisk and a defrag. Then check.

Another thing that I am finding, is that with the newer versions of OSes, it's oftentimes more effective to copy attachments to your local computer and then opening them.

by aardvark144

Even turning NAV 2002 off made no difference. I also use Diskeeper to keep the machine free of fragmented files and System Mechanic cleans up all the .tmp files, etc. I think I run a pretty clean system to be honest. I keep coming back to wondering if it has anything to do with the 3 pc network we run. This is the only pc that uses OE though. Someone MUST know the answer!! Thanks anyway

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