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outlook express inbox gets deleted

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by dwd45 1 view

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Once in a while I receive an e-mail and when I open it and get the following error message.
"Message could not be displayed"

This does not happen all the time, just once a while. Then most of the e-mail in the inbox (only in the inbox) act in the same way. This could happen with any email sent to me.

Then I closed outlook express and open it up again and the inbox has only one piece of mail
It is the default email that is sent when you set up outlook express for the first time.

All other email is gone. This happens only in the inbox, all other folders are fine)

Then I closed outlook express and open it up again and the inbox has only one piece of mail (see below) All other email is gone. This happens only in the inbox,all other folders are fine)
OS= win2k 5.00.2195 service pack 1
Outlook express= 5.50.4133.2400

5 replies

by syscokid

Do you run McAfee Virus Scan? If so, look here (this talks about OE6 and XP, but it's worth considering):

support.microsoft.com/default.aspx?scid=kb;en-us;Q314421

by maxwell edison

Do you have any rules setup to delete or move incoming e-mail?

Open Outlook Express.

Go to Tools.

Go to Message Rules.

Go to Mail.

See there if there are rules affecting incoming email.

There is a Microsoft article, Q303194, that discusses one rule in particular (Where the message size is more than size) that may cause problems. See this link for that article:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q303194

(REMOVE SPACES from the pasted URL.)

Maxwell

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