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Outlook Express Indentities

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3 replies

by netstalker

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One of my clients can not log onto their Outlook Express, each time he tries to logon, the identities box pops up. He says that he never created a identity.

When I try to create another identity, I get an ?can?t load all programs? error.

Is there a fix for this. (Running windows 2000)

3 replies

by hal 9000

Or there is something preventing OE From opening properly. I would run Spy Ware Scans over the system just to make sure that it's clean and then start to look at what is actually running that may be interfering with OE.

If that doesn't work create a New User Account and log on in that and see if you can create a OE Account without any problems.

If you are unable to do this something has caused both IE & OE to become corrupt and they need to be removed and reinstalled.

Col

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