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Outlook Express links

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I have a user who prefers to use OE. The computers here have file sharing enabled. There is a Excel file on a remote computer and a link to the file is inserted into email. When clicking on the link, one should be able to open the file, save to it, and close it.

When the aforementioned user clicks on the link, nothing happens. I have checked is file types. The user is using OE 6. The user also has Outlook 03 installed,but it is no longer being actively used.

The OS is XP Pro.

Suggestions as to what might be the problem?

Thanks

2 replies

by seanferd

With no programs running, access Internet Options in Control Panel. Set IE to check if it is the default browser on startup.

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