Outlook Express - mail & contacts

Here are three troubleshooting sites:
Backing Up, Recovering and Restoring OE5/6 Files and Settings
(there are no spaces in the URLs)

http://chattanooga.net/~scochran/backup.htm

http://www.tomsterdam.com/insideoe5/backup/index.htm

http://www2.cajun.net/~theriots/blk/xp_oe.htm#xp_oe_restore

It depends on the version of Outlook Express, and the version of Windows.

Older versions stored the user data in sub-folders under the Program Files\Outlook Express folder

Newer version store the files in
Windows\Application Data\Microsoft\Outlook Express\an alpha-numeric string for each identity\

On XP, the files are under
C:\Documents and Settings\User name\Application Data\Microsoft\Outlook Express

Sometimes, when the user has upgraded from an older version, the files could be in either place, or spread between both.

Hope this help.

Chas