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Outlook Express - The message could not be deleted

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by klandess

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In Outlook Express after I view several email messages and scroll up and down to read them and then try to delete, I get the error message "The message could not be deleted". I hit okay and then I have to close the message, close the program, restart and then hit delete and it works. When closing OE, I also get "Some of the items in the 'Deleted Items' folder could not be deleted. An error has occurred. Once I reopen OE and if I close it before I get any errors, the deleted items folder will be emptied upon closing. I have tried compacting all folders but that didn't help. Any suggestions?

4 replies

by klandess

Thanks for the help. I did try the tips but it didn't work. I'm still getting the error message.

by computercookie

an inplace reinstallation.

As OE is embedded into the system, and I use Outlook 2002, it doesn't affect the Outlook files. Can't be sure how it would affect OE, I would backup OE, no tools that I've used that I would recommend.

So I suggest you backup all .dbx and.wab files.

The easiest way to do this is to do a search for "*.dbx" and "*.wab". Copy these files to a folder in my documents to be sure, or if you like do a backup.

Suggest you try; How to perform an in-place upgrade (reinstallation) of Windows XP
http://support.microsoft.com/default.aspx/kb/315341

Use method 2, and it will allow your data and applications to still be in place and functioning. Back up if wary.

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