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Outlook freezing

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by aubhall

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On site we have a number of people who run the quantlet with their e-mail a/c's i.e. if they have a 20mb mailbox they use 99.9% of it.

By default our exchange server notifes the user that there a/c is running out of space,but when the user gets the alert message it freezes out there a/c and they need to restart their outlook.

To make matters worse if they then scroll to message they have recieved about there e-mail a/c running out of space it freezes there a/c again.

Only solution i have found is to log in to their a/c as a delagate and delete the message.

Any suggestion?

5 replies

by lordinfidel

I could be wrong and just thinking about something else.

But I beleive I rememeber something to the extent that this happens in outlook 97 but was corrected in O2K.

Don't quote me on it, I need to verify it first.

Do you have any Outlook 2kclients you can test this on?

by lordinfidel

I know you said it was limited to 20 megs.... But this also dictates #of Items...

XCLN: Exchange Client PST Limitations

Q159163

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The information in this article applies to:

Microsoft Exchange Windows 3.x client, versions 4.0, 5.0
Microsoft Exchange Windows NT client, versions 4.0, 5.0
Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0
Microsoft Outlook 97, versions 8.0, 8.01, 8.02, 8.03

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SYMPTOMS
You may be unable to add any items (posted messages or files) to an existing personal folder (PST file) in the Microsoft Exchange Client. When you attempt to do so, one of the following error messages may be displayed:

An item could not be copied. The action could not be completed.
An item could not be moved. The action could not be completed.
Changes to the item could not be saved. The action could not be completed.
General Microsoft Exchange failure. Make sure Microsoft Exchange is installed correctly then try again.
In Microsoft Outlook 8.0x, you may receive one of the following error messages when you attempt to copy or move an item to a folder in a .PST file that contains more than 16,383 items:
Could not make another copy of the item. The original was either moved or deleted, or access was denied.
The item could not be moved. It was either moved or deleted, or access was denied.

CAUSE
PST files are limited to items of 16,384 in a table. This means PST files can accept 16,384 folders of up to 16,384 items in a folder. The maximum size a PST can be is 2 gigabytes (GB) total file size.

RESOLUTIONTo store more information, create additional personal folders (PST files) or delete some information from the existing PST file.

by lordinfidel

Set their first alert (notification) down to 15 megs

Set their second alert (prevent send) to 19 megs and

the final alert(prevent send-receive) to 22/23 megs.

But let them know that when their mailbox reaches 20 megs that they will no longer be able to send/receive.

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