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Outlook is slow in opening

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5 replies

by manm

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Last year we had Wins 98 op sys and Outlook 2000. This year they installed Wins 2000 Professional, and we still have the same Outlook 2000. When we had Wins 98, Outlook would open right away. With the Wins 2000, it seems to take at least a minuteafter clicking on it before the application will open. Any suggestions for getting it to work better/faster?

5 replies

by dmessner

Remember to update your backups or perform a backup before continuing.

You might want to try creating a new account and seeing if a blank .pst file would open quicker.

See if you can right click on your Desktop Outlook file and select properties to bring up a profile selection area. Create a new profile and don't use and existing pst, ok out and open outlook, making sure to select the new profile.
Does it work better?
If so, try same thing, only this time use a copy of your existing .pst file in a different location (to be sure you are using the 2nd copy) does it work better?

If you are still stuck you may want to consider reinserting the Office CD and selecting "Repair Office".

Maybe these suggestions will help you find more information to find the solution.

If these don't solve the issue, reposting the details of these actions may get a more detailed answer.

by manm

Evidently it was looking at an external ip instead of an internal ip. This was the explanation I got from outside tech support

by manm

Evidently it was looking at an external ip instead of an internal ip. This was the explanation I got from outside tech support. Thanks to all that responded.

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