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Outlook Junk E-Mail filter not working

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by gtgeek88

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My Outlook 2003 junk e-mail filter is suddenly not working. All the junk e-mail that would normally go to the Junk E-Mail folder is now just dropping into my Inbox. I mean all the junk e-mail. It's catching nothing. I have it set on Low and it always let some stuff slip through, but now it is just not working at all. I changed it to High and exited Outlook, re-opened Outlook and set it back to Low, exited Outlook and re-opened it and still I get the same behavior. Never seen this one
before. Any help would be appreciated.

3 replies

by oc_skip

Have same issue. Any help would be appreciated.

by locolobo

The junk mail filter just refused to work. This worked for me but may not for others. With Outlook closed, right click on the icon, choose properties. Choose E-mail accounts, remove yours and reconnect it. I had to do that yesterday for another reason. Now my junk mail filter is working again.

If you google this you will find suggestions that the rules "engine" is corrupt. I was planning on uninstalling/reinstalling Outlook and seeing if that worked. Good luck.

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