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Outlook keeps "installing"; won't repair

By mustangkilla ·
For about 7-10 days, Outlook 2002 has been acting awful odd- every time it gets opened, it acts as if you just installed it- going through the "preparing Outlook for use" dialog, etc. Can still send/receive mail- but I cannot update it nor can I repair or reinstall Outlook- or Office 2002 Pro for that matter. I ran a reg scan and it came up clean and I ran 2 different virus scans (McAfee and Panda online)- no dice there. Short of making pst's and then uninstall/reinstall- ideas? I have all Office 2002 updates less the junk mail update- which, ironically enough, is when I ran into this issue.

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by BlitzSonik In reply to Outlook keeps "installing ...

Sounds llike maybe a corrupt user profile to me. Since Outlook and Office settings are based per user, I would try a different user account and see if the problem persists.

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by ctrservices In reply to Outlook keeps "installing ...

Yes, it definitely sounds like a corrupted user profile. If that doesn't work, you may have to purchase a newer version of Office since you can't reinstall (I assume that means you don't have the disc).

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by Bobsta In reply to Outlook keeps "installing ...

Check the user profile rights.
Sounds like you dont have Admin rights.

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by Bobsta In reply to

If the PC is joined to a Domain, it still needs local admin rights, Start Control panel, user accounts.

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